A Study on the Impact of Emotional Intelligence in Job Satisfaction of Employees in IT Sector

Abstract

This research explores the connection between emotional intelligence and job satisfaction among IT sector employees, with a particular focus on the influence of demographic variables. The findings reveal a strong positive correlation between emotional intelligence and job satisfaction, with emotional intelligence accounting for 72.7% of the variation in job satisfaction. Key components such as self-regulation, self-motivation, self-awareness, social awareness, and social skills were found to significantly influence job satisfaction. However, demographic factors, with the exception of age, did not show any significant relationship with emotional intelligence or job satisfaction. These results indicate that emotional intelligence is a crucial factor in determining job satisfaction, largely independent of most demographic variables. The study suggests that organizations should consider implementing emotional intelligence training, promoting a positive workplace culture, and emphasizing behavioral competencies to improve employee satisfaction and performance in the IT sector.