An Analytical Study on the Influence of Institutional and Demographic Factors on Emotional Intelligence, Workforce Diversity and Job Performance of Nurses Working in Hospitals of Palakkad District

Abstract

The nursing profession faces growing challenges in providing high-quality patient care while dealing with the challenges of workforce diversity and emotional demands. The goa of this research is to investigate how institutional and demographic variables affect the emotional intelligence, workforce diversity and job performance of nurses employed in hospitals in Kerala’s Palakkad district in India. A sample of 185 nurses from different hospitals participated in a cross-sectional study. Validated tools that measures demographic factors, emotional intelligence and workforce performance were used to collect the data. To assess the relationships between the variables, statistical analysis such as Chi-square tests, Pearson correlation, t-tests and multiple regression were used. The results revealed a significant positive correlation between demographic variables and emotional intelligence, as well as a strong predictive link between workforce diversity and job performance. In addition, organisational variables were found to have an impact on nursing effectiveness, with gender, age and educational level being significant determinants of emotional intelligence and job performance. These results highlight the need of integrating institutional and demographic knowledge into initiatives aimed at improving the nursing workforce’s emotional intelligence and performance results.