Exploring Cultural Influences on Business Writing in the United Kingdom and the United States

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Shalini Pathak, Kanu Priya Verma

Abstract

Background: Business communication will be good business in this globalized world. Although English is used as the language of business all over the world, UK and American business writingstyle varies since there are cultural values along with communication norms. Appreciating these differences enhances cooperation and decreases miscommunication and improves professional performance.


Objectives: This paper examines some of the critical distinctions between British and American business writing styles, their cultural origins, their impact on professional relations, and some tips on the behavior of business practitioners working across the cultures.


Methods: Qualitative comparative analysis of real business texts of the UK and the US, along with recent academic texts were employed. In order to evaluate tone, formality, directness, hedging, modality and rhetorical structure, discourse analysis, stylistic-rhetorical analysis, and the Hofstede cultural aspects model were used.


Results: British business writing touches on understatement, consensus, and bridging and it is polite, subtle, and formal. Nevertheless, American business writing is to the point and lays emphasis on clarity, efficiency, and individual contribution and is direct, aggressive and result-oriented. These stylistic variations are defined by cultural values, such as, power distance, uncertainty avoidance and others. There are also misinterpretations in cross-cultural cooperation, delays in making decisions and team problems.


Conclusion: Business writing should be culturally sensitive in the event of international communication. The results indicate cultural flexibility, specific training, and the flexible organisational approaches to enhance communication. In further studies, researchers ought to look into the field of how oral communication determines business, the development of new markets, and how digital transformation influences cross-country business writing.

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