A Study of Impact of Organizational Commitment on Employee Engagement and Employee Satisfaction in IT Sector

Abstract

This study investigates the impact of organizational commitment on employee engagement and employee satisfaction in the IT sector, a field characterized by rapid technological change, high attrition rates, and growing competition for skilled professionals. The research is designed to understand how different dimensions of organizational commitment affective, continuance, and normative affect employees’ involvement in their work and their overall job satisfaction. Using a structured questionnaire, data was collected from 150 respondents working across various management levels in IT organizations. The data was analyzed using correlation and ANOVA tests to examine the strength and significance of relationships between the variables. The results highlight that organizational commitment plays a crucial role in shaping employee engagement and satisfaction, with statistically significant relationships observed between job involvement and all three forms of commitment. The findings further reveal that employee engagement and overall organizational commitment vary significantly across different levels of management, with higher levels of commitment and engagement observed among middle and top management employees as compared to those in lower management. This suggests that organizational hierarchy and professional growth influence how employees perceive their roles and responsibilities. The study provides valuable insights for IT organizations to strengthen their HR practices by fostering a supportive work environment, promoting career growth opportunities, and developing strategies to enhance both engagement and satisfaction through commitment-building initiatives. Ultimately, the research underscores the importance of organizational commitment as a critical driver of sustainable employee performance, loyalty, and retention in the IT sector.